Carmela Market Payment Policy

Effective Date: March 25, 2024


Welcome to Carmela Market! We are dedicated to providing you with a seamless shopping experience from the moment you land on our site to the final delivery of your products. An integral part of this experience is our straightforward and secure payment process. This Payment Policy outlines the methods and practices we adhere to for all transactions on our platform.

Accepted Payment Methods

Carmela Market accepts the following forms of payment to ensure flexibility and convenience for our customers:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Cards bearing the Visa or MasterCard logo
  • Online Payment Platforms: PayPal, Apple Pay, Google Pay
  • Carmela Market Gift Cards

Secure Transactions

Your security is our top priority. All transactions processed through Carmela Market are encrypted using industry-standard security protocols to protect your personal and payment information. We do not store your credit card details on our servers.

Payment Processing

Payment is required at the time of purchase. Your order will be processed once the payment has been approved and verified. In the event of any payment failures or issues with payment processing, you will be notified, and your order will not be processed until payment issues are resolved.

Sales Tax

Applicable sales tax will be added to your order total during the checkout process, in accordance with state and local laws based on your shipping address. The displayed prices on our website are exclusive of taxes.

Order Confirmation

Upon successful payment, you will receive an email confirmation of your order detailing the purchased items, total cost, and any relevant order information. Please review this confirmation carefully and contact us immediately if any details are incorrect.

Refunds and Cancellations

Carmela Market adheres to a [insert number]-day cancellation policy. Should you wish to cancel your order within this period, please contact our customer service team for assistance. Refunds will be processed in accordance with our Return & Refund Policy.

Failed Payments

In cases of failed payments due to insufficient funds, expired cards, or other issues, we will attempt to reach out to you for alternative payment arrangements. Orders will be held until an alternative payment method is secured.

Contact Us

For any questions or concerns regarding your payment, or if you encounter any issues during the payment process, please do not hesitate to contact us at info@carmelamarket.com or call us at +1 (786) 408‑3328. Our customer service team is here to assist you Monday through Friday, from 9:00 AM to 5:00 PM.

Thank you for shopping with Carmela Market. We appreciate your business and look forward to serving you again!