Carmela Market Shipping Policy
Last Updated: March 25, 2024
At Carmela Market, ensuring the timely and secure delivery of your purchases is our top priority. This Shipping Policy is designed to clarify our delivery process and guidelines, providing you with a seamless shopping experience.
Standards of Our Delivery Crew
Our team is committed to offering a reliable and safe delivery service.
Regions for Local Deliveries
Carmela Market proudly serves these local areas:
- Miami-Dade County
- Broward County
- Palm Beach County
- For confirmation on whether we deliver to your area, please visit our site or get in touch with our customer support at info@carmelamarket.com or +1 (786) 408‑3328.
Delivery Fees
We maintain a straightforward shipping fee of $12 for all local deliveries, aiming for clarity and convenience in your shopping journey.
Gratuity for Delivery Personnel
Our delivery staff receives fair compensation; however, we recognize and appreciate outstanding service. Tipping is voluntary but always valued by our team. This option is available at the point of checkout.
Next-Day Delivery Cut-Off
For next-day delivery assurance, please submit your order by 3:00 PM EST on the day prior. Orders placed after this time might be processed the next working day.
Guidance for Monday Deliveries
To schedule a delivery for Monday, ensure your order is submitted by 2:00 PM EST on the preceding Saturday.
Availability for Daily Deliveries
In areas such as Pompano, Coral Springs, Parkland, Sunrise, and Boca Raton, Carmela Market provides daily delivery from Monday to Saturday, contingent on orders being placed by 3:00 PM EST the day before.
Twice a week Delivery Schedule
In areas such as Miami-Dade, Weston, Fort Lauderdale, Aventura, Miami Beach, North Miami Beach, and Sunny Isles, we organize deliveries every Wednesday and Saturday. Remember to place your orders by 3:00 PM EST on the day before your desired delivery.
Processing Orders
We process orders on weekdays, Monday through Saturday. Should you place an order on Sunday or a public holiday, it will be processed on the subsequent business day.
Unanticipated Delivery Delays
Adverse weather or unexpected delivery issues might impact the delivery timeline. Should any delays occur, our customer support team will promptly contact you to revise delivery arrangements.
Responsibilities of the Customer
It's crucial that the delivery details provided are accurate and someone is present to accept the delivery. Carmela Market cannot be held liable for any delays or loss due to incorrect or incomplete delivery information.
Need Assistance?
For any queries or requests regarding our shipping policy, feel free to contact our Customer Service department.
Reach Out to Us At:
Carmela Market
1181 S Rogers Cir. Suite #5
Boca Raton, FL 33487
United States
Email: info@carmelamarket.com
Phone: +1 (786) 408‑3328
Choosing Carmela Market means opting for quality and excellence. We eagerly anticipate fulfilling your needs.